No show

No Show Policy

Image

No Show Policy

New Horizons uniformly charges $50 for no shows. There is no variation to this policy.  

The fee for no show is shown in the bill as NOSHF.   Our billing system wants us to bill the insurance for no show first. That is the code we use to bill the insurance.  

Most of the insurances except commercial ERISA plan do not pay for no show fee. This then becomes your responsibility. 

When you have a no show on file, your next appointment may not be confirmed till you have cleared the no show by paying no show fee.

If you have more than two no shows on file, a termination letter is sent to you.  You have 30 days left to set up a new provider who can work with your busy and flexible schedule. We will send your medical file to your new provider at no cost provided you have set up a new provider. 

If you have not set up a new provider and want your paper records printed and given to you, a copy fee is charged to you as per Colorado Law.  

Information

At the time of office visit, please present your insurance card.  We bill your visit to the insurance card you present. 

In the event of an error in your insurance, please let our front office staff know.

We are in network with most insurances. However individual plans may vary and not known till a claim is adjudicated.

We are a smoke free facility.

We need every patient to finish all the forms online and check in online if possible. 

Most visits start on time, so please plan to be at the office, fifteen minutes before your appointment.

Habitual no show patients are terminated from the patient panel.

We charge a no show fee.

If you are not able make the commute, or take time off for commute , explore tele medicine available now.